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Frequently Asked Questions
General
Payment Related
Set up
Troubleshooting
General Questions
What is Edaya app?
Edaya App is a true illustration of cutting-edge technology that intends to provide a hassle-free, smooth and comfortable experience to guests during their period of stay in the Hotel by providing a single point of contact to fulfill all their hospitality needs. The easy and simple interface of the app allows a guest to be provided with proactive and effortless services that establish a deeper level of satisfaction with the Hospitality provider. Unique features within the app provides an impressive guest experience, thus creating an everlasting digital footprint on them.
Does this software require internet connection?
Yes! Internet connection is required to access and enjoy the App.
Is my device compatible?
The Edaya application work best with a minimum system requirement of :
Android devices- 8.0 and above.
iOS 11
Payment Related
What payment methods do you support?
Edaya accepts Visa, Mastercard and debit or credit cards as payment for your subscription.
How can I cancel my subscription ?
Select the Subscription you want to cancel, then tap cancel subscription.
Set up
How do I get the app ?
Go to the Apple App Store or the Google Play Store from your mobile device or tablet and download the Edaya App. It’s free to download.
Troubleshooting
What should I do if I am having issues with the app?
If the Edaya app is crashing or doesn't respond, you can:
Force it to close and try again.
Sign out of your account, and then sign back in.
If the above methods don’t resolve the issue, check the Apple App Store or Google Play Store to ensure that you have the latest release of the app.
General
What is Edaya app?
Edaya App is a true illustration of cutting-edge technology that intends to provide a hassle-free, smooth and comfortable experience to guests during their period of stay in the Hotel by providing a single point of contact to fulfill all their hospitality needs. The easy and simple interface of the app allows a guest to be provided with proactive and effortless services that establish a deeper level of satisfaction with the Hospitality provider. Unique features within the app provides an impressive guest experience, thus creating an everlasting digital footprint on them.
Does this software require internet connection?
Yes! Internet connection is required to access and enjoy the App.
Is my device compatible?
The Edaya application work best with a minimum system requirement of :
Android devices- 8.0 and above.
iOS 11
Payment related
What payment methods do you support?
Edaya accepts Visa, Mastercard and debit or credit cards as payment for your subscription.
How can I cancel my subscription?
Select the Subscription you want to cancel, then tap cancel subscription.
Set up
How do I get the app?
Go to the Apple App Store or the Google Play Store from your mobile device or tablet and download the Edaya App. It’s free to download.
Troubleshooting
What should I do if I am having issues with the app?
If the Edaya app is crashing or doesn't respond, you can:
Force it to close and try again.
Sign out of your account, and then sign back in.
If the above methods don’t resolve the issue, check the Apple App Store or Google Play Store to ensure that you have the latest release of the app.